Before we build anything, let's understand your specific challenges and goals. We'll map your current state, identify key bottlenecks, and create a focused action plan that delivers measurable results.
We build role‑specific paths and manager check‑ins, so new hires
reach their first "real" milestone sooner.
(Example milestone: first QA‑passed closed ticket.)
Clear learning plans tied to what's shipping next, so teams adopt features faster without extra meetings.
Short, relevant scenarios that change behavior and reduce avoidable incidents.
Set expectations early, train by role, and support people in the flow of work to cut "how‑do‑I" tickets after go‑live.
I don't ship one‑size‑fits‑all courses. I design simple, role‑based learning that helps people do real work sooner—using the tools you already have.
Clear paths by role.
New hires see exactly what to learn—and in what order.
Right pace, right moment.
Lessons speed up or slow down based on progress.
See where people get stuck.
Light‑weight reporting shows where to coach.
Short refreshers that stick.
Key ideas resurface so people remember them.
Time‑to‑productivity by role—defined up front (e.g., Support: start date → first QA‑passed closed ticket)—reported weekly in the first 90 days. Floor: ≥ 10% TTP reduction in 90 days; Target: 15–30%.
Fast‑growing teams end up with scattered courses, tribal knowledge, and long ramp times. Your best people spend their days plugging gaps instead of moving forward.
A practical 90‑day plan that ties your business goals to specific learning outcomes, timelines, and success metrics your exec team actually cares about. No shelf‑ware.
Skills gap check.
What your team needs vs. what they have—no guesswork.
Prioritized roadmap.
Focus on the few skills that drive most results.
Real timelines.
Phases, owners, and checkpoints you can track.
Smart resourcing.
Use the budget and tools you already have.
Time‑to‑productivity by role, adoption trends, and tickets‑per‑employee—reported weekly in the first 90 days. Floor: ≥ 10% TTP reduction in 90 days; Target: 15–30%.
Generic compliance training is boring, people click through it, and nothing changes. That's risk, not protection.
Make it short, relevant, and tied to real work—so people pay attention and apply it.
By‑role content.
Sales hears data‑privacy that matches their workflows; Support learns how to handle sensitive tickets.
Real scenarios.
Based on incidents from your world, not hypotheticals.
Fits the day.
Micro‑lessons that don't derail productivity.
Proof of learning.
Simple reporting on completion and comprehension.
Time‑to‑productivity by role for "safe" behaviors, fewer avoidable incidents, and fewer "how‑do‑I" tickets after releases—reported weekly in the first 90 days. Floor: ≥ 10% TTP reduction in 90 days; Target: 15–30%.
Big systems fall flat when people aren't ready. Adoption slips, and teams build workarounds in spreadsheets. Training can't be an afterthought.
Start change management early and teach by role, tied to real tasks—so your investment gets used the way it was intended.
Pre‑launch change plan.
Clear comms and buy‑in before go‑live.
Role‑based training.
Not a demo—step‑by‑step practice for each team.
In‑flow support.
Quick guides and job aids that reduce help‑desk tickets.
Train‑the‑trainer.
Internal champions to keep momentum strong.
Post‑launch tune‑ups.
Keep improving proficiency and adoption.
Time‑to‑productivity by role, adoption of critical workflows, and tickets‑per‑employee after go‑live—reported weekly in the first 90 days. Floor: ≥10% TTP reduction in 90 days for scoped roles; Target: 15–30%, depending on baseline and manager cadence. If we don't hit the 10% floor by Day 90, we extend at no additional fee until we do (and re‑baseline together).